Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"Excellent service. Neglected Fireplace looks like new. Thank you, Mike." M . B from Easton, MD on October 21st, 2023
5(1 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"Unfortunately i have contacted through email once, left a message once, and spoke to a not so pleasant person twice on the phone to come and inspect our gas fireplace. I was promised service would contact me soon- this was a month ago. I have never heard back from anyone. I contacted another company and they took care of within a week.
Don" D . K from Wittman, MD on December 12th, 2021
5(1 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"We purchased a gas fireplace for a new house in Bethany Beach. After installation the logs looked like something from an aquarium. The flame in the unit does not exceed the highest log and the blower makes noise. They did come out to fix the logs which still look terrible, but not as bad. Now the remote doesn't work. The only way to adjust the flame/blower is to get on your hands and knees, and take the base off of the unit and manually adjust it. My builder called the installer/rep and he said he was so busy it would be weeks to come out and look at it. If you want a bait and switch unit that looks like one thing in the brochure and functions as the opposite, this is the company you should use. I doubt/hope the owner knows of me or my problem, if they did I'm sure it would have been rectified before I had to go on their website to bring it to their attention." D . B from South Bethany, DE on October 22nd, 2021
5(1 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"2 year in a row. If this service man spent a hour here. I guess he never turn the fireplace on. I pretty sure the fan motor needs to be replaced why wasn’t it check? Ohh that’s right he was only here for 15 minutes. Thanks for the great service!!!" J . from Stevensville, MD on October 26th, 2018
5(1 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"When I called about the problem, I told them the thermostat wasn't working, therefore, I would have thought the service person would have a thermostat on board. This way, if the old thermostat couldn't be fixed. a new thermostat could be installed. I really don't think I should pay both the diagnostic and the installation charge. I'm not used to receiving this kind of service from you guys. Bob" W . from , on April 16th, 2015
5(1 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-39921 . 1 from 1, -1\\\' on April 12th, 2015
